The suggested photo quality is 300dpi, so professional photos often work best. To ensure you receive an amazing personalized gift, we recommend you use a high-quality or high-definition photo. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. Mint & Lily custom photo jewelry is handmade to order and can require an additional 8-10 business days for customization. It blends old world craftsmanship with new world style. BBB Business Profiles are subject to change at any time. The adjustable sterling silver curb chain necklace makes this versatile necklace a must-have for the modern woman. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Mint and Lily has 1.3 star rating based on 51 customer reviews and ranks 378 of 1285 among companies in Jewelry and Accessories category. Consumers say: Issue with Offer Link and Coupon Code - Resolution should have been Swift, This company is a scam. I then used a different email to contact them and received the exact same generic response to the ** I want my money back or the product I paid for! This is ridiculous.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Mint and Lily has 95 reviews (average rating 1.3). I then tried multiple times to get an answer with no response. $91 After that last email I never heard back. I asked for them to send me a new shipment number or verification and if not please send me my refund for the item not received. I got a generic recorded email back stating they were sorry for the item not received and asked I would like for them to send me a new item. I then emailed their company at the support email provided on their website. I contacted the *** and they stated that the package was scanned and delivered but when i opened package only one necklace was there. I came home to find only one necklace delivered. On 8/16/23 I received an email stating that both my necklaces have been delivered. Hello,On 8/8/23 I made an online purchase at Mint ****** I ordered a custom necklace and a double cross necklace.
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